How to delete your data
You can have your data removed from Bright's Social Media Manager at any time, in any of these ways.
1. From inside the app (fastest)
- Sign in, open Settings and choose Delete workspace and data.
- We disconnect your Facebook and Instagram accounts, revoke our access, and permanently delete your posts, media, brand profile, inbox, analytics and credits. If it was your only workspace your account is deleted as well.
2. From Facebook or Instagram
- Go to Settings → Business Integrations (Facebook) or Apps and websites (Instagram), find Bright's Social Media Manager and choose Remove, then ask for your data to be deleted.
- Facebook notifies us automatically. We delete the connected accounts, tokens and related data tied to your Facebook user and give you a confirmation code and a status page.
3. By email
Write to privacy@example.com from your account email and ask us to delete your data. We may ask you to confirm it is you, and will reply promptly.
What we keep
Payment and invoice records are kept as long as tax and accounting law requires. Cost statistics that no longer identify you may be kept. Everything else is deleted. Content you already published on Facebook or Instagram stays there until you delete it on the platform.
Already asked Facebook to delete your data? You can check progress with the confirmation code you were given at https://social.brightcoderske.co.ke/data-deletion/<code>.